Privacy Policy

I - What kind of information do we collect

Information and content you provide:

• Your phone number when you sign up for a Durcal account.
• Information that you provide in your user profile (for example, name and surname, picture, email).
• User content shared by you.
• Communications that you keep with Durcal. For example, we may send you emails related to the Services (such as changes or updates to Services features, technical and security notices). Keep in mind that you can not give up receiving emails related to the Services.

Analytics information:

We use third-party analysis tools that help us measure traffic and trends in the use of the Services. These tools collect the information that your device has sent. We collect and use this analysis information with the other Users’, so that its use to identify any individual User in particular is prevented within reasonable limits.

Device information:

We collect information from and about your phone devices you use that integrate with our Services, as well as the information generated by these devices, depending on the permissions you have granted. Here are some examples of the device information we collect:

• Attributes such as the operating system, hardware version, battery level, signal strength, browser type, app and file names and types, and plugins..
• Device locations, including the specific geographical position obtained, for example, via GPS, Bluetooth or Wi-Fi signals.
• Information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address and connection speed.
• You also may give us the ability to import into the App Personal Data about your health and activities from third-party services such as Google Fit. Such imported Personal Data may include number of steps. In order for us to process any Personal Data under this category we will explicitly ask your consent.

Information other users provide about you

We also receive and analyze content, communications and information that other people provide when they use our Services. This can include information about you, such as when others invite you to use our application, and for doing so they provide us your phone number, name and other information. We require that these users have the legal rights to collect, use and share your data before they provide us with any information.

II - How do we use this information?

In addition to some of the specific uses of the information we describe in this Privacy Policy, we may use the information received to:

• Help you effectively access information after logging in.
• Remember the information, so you do not have to re-enter it every time you use our Services.
• Offer, improve, test and control the effectiveness of our Services.
• Develop and test new products and functions.
• Monitor our internal data, such as the total number of visitors, traffic and patterns of demographic data.
• Automatically update the Durcal application on your device.

III - How is this information shared?

Share content in our Services

People use our Services to connect with other people and share content with them. To make this possible, we share your information in the following ways:

People with whom you communicate and share content

When you share content and communicate using our Services, you choose the audience that can see what you share. For example, if you share your location, you select the contacts that can see your location. In the same way, when you accept a contact as your protector, he can consult many things such as the steps you have taken during the day, your battery level in the mobile or if you are in a Wi-Fi zone, if you requested it.

Apps, websites, and third-party integrations on or using our Services

When you choose to use third-party apps, websites or other services that use, or are integrated with our Services they can receive information about what you post and share. For example, if you log in with your Facebook or Google account, both parties will collect information about your activity in Durcal.

New owner

If the ownership or control of all of or part of our Services or their assets changes, we may transfer your information to the new owner.

IV - How can I manage or delete information about me?

You can delete your account at any time you want. You can also cancel your subscription to the newsletter we send to our users. When you delete your account, we will delete the latest data that you share with your protectors in the last 24 hours, such as your location or the places you have been. The information associated with your account will also be retained until the account is deleted.

You can also request your data, if required, in Settings > Request my data and we will send them by email to the address you provide us or by sending an email to dpo@durcal.com. If we treat your information according to our legitimate interests or those of a third party, or for the public interest, you can oppose it and, if so, we will stop doing it, unless we’re treating the information based on convincing legitimate foundations or is necessary for legal reasons.

AYou may also object us to process your information or, to better understand the options you have to establish restrictions on how we use your information, you can also send an email to the following address: dpo@durcal.com.

V - How do we respond to legal requirements or prevent harm?

We access, preserve and share your information with regulators, law enforcement and others: In response to a legal request, if we have a good-faith belief that the law requires us to do so. We can also respond to legal requests when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.
When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Services, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Services), you or imminent bodily harm.
Information we receive about you can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain informations from accounts disabled for terms violations for at least a year to prevent repeat abuse or other terms violations.

VI - How will we notify changes that occur in this policy?

We’ll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our Services.

VII - How to contact Durcal with questions?

If you need more information about privacy you can contact with us at dpo@safe365.com or at:

Alpify Software, S.L. Ronda Universitat 31, 4-1 08007 Barcelona (España)